FAQs

We are a Lagos-based online (E-Commerce) store, with all business operations conducted digitally.
For more enquiry and Information you can reach us via: wellnesspharmang@gmail.com

While most supplements are safe, we recommend consulting a healthcare professional if you are pregnant, nursing, on medication, or have a medical condition.

We currently operate as an online-only store, so we don’t have a physical walk-in shop. You can easily place your order through our website or via WhatsApp, and we’ll deliver directly to you anywhere in Lagos and beyond

Absolutely! Our products are sourced directly from trusted manufacturers, guaranteeing original and high-quality products every time.

No, we are not scammers. We operate a registered online business and have successfully served many customers with genuine supplements and prompt delivery.

No worries, you’re not alone in choosing! Reach out to us via DM, WhatsApp, or email, and one of our specialists will attend to you personally and guide you to the best option for your needs.

You can easily find any product by visiting our website through the link in our bio. Use the search bar or browse through our categories to locate what you’re looking for. Once you find it, simply add it to your cart and checkout, fast, easy, and secure.

You can place orders directly through:
● Our website
● WhatsApp DM
● Instagram page
(Simple and stress-free!)

It’s super simple! Just send us a DM, click the website link in our bio, or place your order directly online, whichever works best for you.

Because we sell consumable (edible) products, we’re unable to offer returns or exchanges once an order has been completed. To ensure you’re fully satisfied with your purchase, we encourage you to carefully review each product before checkout, including the description, expiry date (shown on our website), form (liquid, tablet, softgel, gummy, powder, etc.), and quantity selected.
Please take a moment to double-check your cart before completing payment to avoid any mistakes. If you change your mind, you may cancel your order before it is dispatched, TYPICALLY WITHIN 2 HOURS of placing your order. If you have any questions, feel free to reach out ,we’re always happy to help!

We accept debit card payments, bank transfers, and other online payment options processed through Paystack.

Great! Once your order goes through, you will receive a confirmation email.We’ll confirm it, prepare your items, and arrange delivery. You’ll hear from us again when your package is on the way.

You’ll get a confirmation message right after checkout. If you don’t see it or just want to be sure, feel free to message us anytime ,we’re happy to confirm for you.

We’re really sorry about that! Please contact us immediately with pictures of the item and your order number, and we’ll sort it out as quickly as possible.